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Although we are so fortunate that the majority of our business comes directly from full service planners, we want to educate you a bit on what you can expect from us to get the ball rolling on all the custom details for your special day. From the inquiry stage, we request a $1K retainer to reserve us for the date and we do have a $5K product minimum. Approximately 3-4 months prior to your event, we will reach out and ask for you to complete our love story questionnaire to get to know you two better as a couple and obtain those unique personal details that’ll allow us to dream up custom concepts for your builds. From there, we will schedule a design consultation via Zoom or in our showroom located in Tempe, Arizona. During the session, we will "pitch" you on unique concepts and elements to incorporate into the event - you tell us what you like, don't like and we hit the ground running from there!
Shortly after, you'll receive an estimate for all items discussed and we'll work with you to fine-tune the invoice according to your needs. Once the invoice is finalized, we require a completed contract + a 50% deposit, which can be paid by card or check in order for us to begin designing renderings.
After approval, your order will be added to our production calendar. Depending on the design and materials used, the process can take 10-15 business days to create or 4-6 weeks for larger orders, however we book 6-12 months in advance. To ensure quality and design remains our main focus, we do limit the number of clients we take on.
We look forward to serving you and making all your detail dreams come true!